Privacy Policy

IDCDog Technology ("we", "us", or "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read this policy carefully before using our services.

We may collect the following types of information:

• Contact information: including your name, email address, phone number, and company name (when submitted via contact forms)
• Technical information: including your IP address, browser type, operating system, and access time
• Service information: system configuration and log information involved in providing technical support

The information we collect is used for the following purposes:

• Responding to your service inquiries and support requests
• Providing, maintaining, and improving our IT support services
• Sending service-related notifications and updates
• Internal data analysis to optimize service quality
• Complying with legal and regulatory requirements

We implement industry-standard security measures to protect your personal information, including:

• Data transmission encryption (SSL/TLS)
• Access control and permission management
• Regular security audits and vulnerability assessments
• Employee privacy protection training

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• As required by law or regulation
• To protect our legitimate interests
• With trusted service providers who assist in our operations (bound by strict confidentiality agreements)

Our website may use cookies and similar technologies to enhance your browsing experience. These technologies are used to remember your preference settings (such as language and theme selection). You can manage cookie preferences through your browser settings.

Under applicable data protection laws, you have the following rights:

• Access your personal information held by us
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict information processing
• Data portability

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: sales@idcdog.com